Frequently Asked Questions
Everything you need to know about your Cycology gear and orders.
What is the estimated shipping time for my order?
Standard shipping typically takes 3-7 business days depending on your location. Expedited shipping options are available at checkout for faster delivery.
How do I determine the right size for cycling apparel?
We provide a detailed size chart on every product page. We recommend measuring your chest and waist for jerseys, and your hips for bib shorts to ensure a perfect aerodynamic fit.
What is your return policy for performance gear?
We offer a 30-day return policy for all unworn items with original tags attached. For hygiene reasons, bib shorts and socks must be in their original, unopened packaging.
Do you offer international shipping?
Yes, Cycology ships to over 50 countries worldwide. International shipping rates and duties are calculated at checkout based on your destination.
How should I care for my technical cycling fabrics?
To maintain the integrity of the technical fibers, we recommend machine washing in cold water on a gentle cycle and hanging to dry. Avoid fabric softeners and bleach.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.