Returns & Exchanges

At Cycology, we want to ensure you are completely satisfied with your high-performance gear, which is why we offer a 30-day window for returns or exchanges on all items in original condition. Whether it is a sizing adjustment or a change of mind, our goal is to get you back on the road with the right equipment as quickly as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags remain attached and the gear is in unworn, clean condition.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our warehouse inspects the returned items, we will process your refund to the original payment method or ship out your new exchange gear within 5 business days.